Privacy Policy of Alpacalasity

Effective Date: 12/01/2023

Introduction

This Privacy Policy details how Alpacalasity (“we”, “us”, “our”) gathers, utilizes, and shares information when you engage with our website, Alpacalasity (https://www.magicalduck.com), including making a purchase, contacting us, or using our services.

By interacting with Alpacalasity, including purchasing items, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree, please discontinue using our services immediately.

We reserve the right to modify this Privacy Policy and will notify you of any changes by updating the date at the top of the document.

Scope

This Privacy Policy applies exclusively to the practices of Alpacalasity and does not extend to any third-party services or platforms that are not owned or controlled by us.

Collection of Information

To fulfill your order and provide our services, we require certain information from you, such as your name, email address, postal address, payment details, and specifics of the product you are ordering. You may also provide additional personal information if you contact us directly.

Use of Your Information

We process your information in several ways, including:

To provide our services, such as fulfilling orders, resolving disputes, and offering customer support.
With your consent, for example, if you sign up for our mailing list.
To comply with legal obligations, such as tax laws.
For our legitimate interests, provided your rights do not override these interests.

Sharing and Disclosure of Information

We take the privacy of our customers seriously and only share personal information under limited circumstances:

With service providers necessary to offer our services.
In the event of a business transfer, such as a sale or merger.
To comply with laws, including responding to legal processes or government requests, addressing fraud and other illegal activities, and ensuring the safety of our customers.

Data Retention

We retain your personal information only as long as necessary to provide our services and as stated in this Privacy Policy. Typically, this is for a period of five (5) years.

Transfers of Personal Information Outside the EU

We may process your information via third-party hosting services in the US and other regions. If we transfer information outside of the EU, we rely on legally recognized frameworks like the Privacy Shield.

Your Rights If you reside in the EU, you have specific rights regarding your personal information:

Right to Access and receive a copy of your personal information.
Right to Change, Restrict, or Delete your information, except in exceptional circumstances.
Right to Object to our processing of your information based on our legitimate interests and to receiving marketing messages.
Right to Complain to your local data protection authority in the EU.

Contact Information

For privacy-related concerns, please contact us at Admin@magicalduck.com.

 

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